Por qué esto importa
Transport agreements have a habit of becoming the slowest part of a booking. The trip is agreed, the dates are set, the horse is expected at the yard on Tuesday — and the contract is still sitting unsigned in someone's inbox. Printing, scanning and photographing pages is the usual workaround, and it puts the effort on the client at exactly the moment you want the job confirmed. Every reminder you send about paperwork is a reminder that nothing is locked in yet, which is why more transport businesses are moving to digital contract signing. The cost of that delay is rarely just time. Unsigned agreements make deposits harder to ask for and cancellations harder to argue about, and when something goes wrong on a journey — a change of destination, a delay at the border, a dispute over what was included — nobody can point to what was actually agreed. Retyping the same document for each client invites mistakes too: the wrong horse name, last month's price, a date nobody updated. Contracts scattered across email threads, phone photos and desk drawers are almost impossible to find when you suddenly need one. Signing digitally turns that whole stretch of the booking into a few minutes of work. You keep the wording you already trust, the client signs from their phone or laptop without printing anything, and the completed agreement lands back with you as soon as it's done. Small transport businesses feel the difference most, because there's usually nobody in an office chasing signatures — it's the same person driving, quoting and answering the phone. Getting the paperwork settled early means the conversation with the client can be about the horse instead of the admin.
Cómo utilizarlo
Docs Hub sits under the Tools menu in your business account. The first step is a one-off: click Set up new template and upload the agreement you already use, as a PDF or a Word file. There's no rebuilding your contract inside the app — the wording, the clauses and the layout stay exactly as your business wrote them. Templates take up to 24 hours to prepare and make ready for signing, so it's worth setting yours up before the first booking you want to use it for. Once the template is ready, sending an agreement takes a couple of minutes. Click Send for signing, then fill in the client's details along with any variable parts of the agreement — the pieces that change from one job to the next. Everything else is already in place, so there's nothing to retype and no risk of last month's figures ending up in this month's contract. The document is then emailed to your customer, who signs it without printing or scanning anything. You get a notification the moment it's signed, so you know the booking is confirmed rather than wondering whether the email was ever opened. The signed version is stored in your Docs Hub, which means completed agreements live in one place instead of being spread across inboxes. You can set up more than one template if you work with different kinds of agreement, and send whichever one fits the job.
Preguntas frecuentes
What format does my contract need to be in?
Upload it as a PDF or a Word document. Docs Hub works from the agreement your business already uses, so there's no need to rewrite it or rebuild it inside the app.
Do I need a separate template for every client?
No. One template covers all the jobs that use the same agreement, and you fill in the client's details and the variable parts each time you send it. If you use genuinely different agreements for different types of work, you can set up more than one template.
How does my client receive the agreement?
The document is emailed to the customer once you've filled in their details and sent it for signing. They sign it digitally, so there's nothing for them to print, scan or post back.
How do I know when a contract has been signed?
You receive a notification as soon as the client signs. There's no need to follow up or check in with them to find out whether it went through.