Why this matters
Arranging horse transport usually means doing the same work over and over. You find a company, explain your pickup and drop-off, your dates, how many horses, what kind of vehicle you need, and then you wait. Then you do it again with the next company, and the next, repeating identical details and comparing replies that arrive in different formats at different times. It's slow, it's easy to lose track of who said what, and the effort grows with every extra transporter you contact.
A horse transport request turns that around. You describe the job once, and instead of you chasing companies, the companies come to you. The people who feel the manual pain most — owners moving a horse to a new yard, buyers arranging delivery after a sale, anyone coordinating a time-sensitive move — get back the hours they'd otherwise spend on outreach.
It also changes the quality of what you receive. Because your request is shown only to transporters who can realistically handle it, the replies aren't generic quotes; they're offers built around your actual route and dates. And because horse transport so often involves empty or half-empty return trips, a transporter whose planned journey overlaps yours may quote a lower price simply because the logistics work in their favor. You get offers grounded in real availability, sometimes at a discount you'd never see by calling around blindly.
How to use it
You start by creating the request. On the web app, click "Submit a transport request"; in the mobile app, open the "I need to transport my horse" section and tick "Send my request to transporters." From there the form is the same: you enter your pickup and destination addresses, choose a preferred vehicle, set the number of horses, and pick a range of acceptable dates. You add your name and email, plus any additional details that help transporters understand the job, and submit.
Once you submit, you're taken to your request dashboard, where every offer will collect in one place. You also receive an email with a link to that page, so you don't have to keep it open — you can close it and get on with your day. When a transporter sends an offer, you're notified by email, so nothing depends on you sitting and refreshing.
Your request isn't broadcast to everyone. It reaches only transporters whose profiles match its key criteria, such as operating area and capacity, so the businesses seeing it are the ones actually able to do the job. When an offer arrives, you open the dashboard, read the transporter's message, and reply right there to discuss the details. You can also open the transporter's profile and reach them through whatever contact method suits you. Once you've chosen a transporter, or the move is no longer needed, you delete the request or mark it as completed.
Frequently asked questions
How do I create a horse transport request?
On the web app, click "Submit a transport request" and fill in the form. In the mobile app, open the "I need to transport my horse" section and check "Send my request to transporters" before completing the same fields — pickup and destination, vehicle, number of horses, dates, and your contact details.
Who can see my transport request?
Only transporters whose profiles match the request's key criteria, such as operating area and capacity. It isn't posted publicly or shown to every business on the platform, so the responses you get come from companies that can realistically handle your move.
Why might I get a cheaper offer through a shared route?
Horse transport often involves empty or half-empty return trips. If your request fits into a journey a transporter has already planned, they may offer a more favorable price because your horse fills space they'd otherwise move empty. Setting a date range rather than a single day makes this kind of match more likely.
Do I have to keep the request page open to get offers?
No. After you submit, you can close the page. You'll receive an email with a link to your request dashboard, and you'll be notified by email each time a new offer comes in, so you can check back whenever it's convenient.
Can I message a transporter after they respond?
Yes. Open your dashboard to read the transporter's message and reply directly to discuss shipping details. You can also open their profile and contact them through any method they list.
What do I do once I've found a transporter?
When you've settled on a transporter, or the request is no longer relevant, you can delete it or mark it as completed from your dashboard. That keeps your requests tidy and signals that the move is handled.